Privacy Policy

The privacy and security of the personal information that we hold about you is very important to us and is an important part of our relationship with our customers. Your privacy is important to us! To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The following privacy policy applies to all Nature Sound Spa users, and conforms to Internet privacy standards. It is designed to assist you in understanding how we collect and deal with your personal information.

If you have questions or concerns regarding this statement, you should first contact us.

Collection of Information

In order to purchase MP3 nature sounds from Nature Sound Spa, we transfer your purchase information to PayPal’s Express Checkout mechanism in order to provide the best service possible. PayPal may request information from you in order to complete the transaction. Once this transaction is completed, PayPal provides Nature Sound Spa with basic information about you.

Information collected would generally comprise name and email contact details, as well as details of the Nature Sound Spa products that you purchased.

How we use this information

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email address). We use this information for ordering and billing purposes, and if we have trouble processing an order, to contact you.

Payment Process

We use PayPal to process all online purchases; as a result, financial details such as credit card numbers are never collected or stored by Nature Sound Spa.

If you have any questions about security or data collection on our web site, you can contact us.

Disclosure

Nature Sound Spa NEVER shares any information with third parties.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our web site.

Links

Links on the Nature Sound Spa site to external entities are not covered by this policy. The terms and conditions set out in this privacy statement only cover content hosted on www.naturesoundspa.com.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Payment Security

Nature Sound Spa uses PayPal for its online payment transactions. PayPal processes online payment transactions for thousands of global merchants, providing a safe and secure means of collecting payments via the Internet.

All payment details are provided by you directly to PayPal. Nature Sound Spa will only collect and store your name and email address.

All PayPal transactions are secure transactions:

• All transactions are performed securely
• Your credit card number or bank details are not divulged to Nature Sound Spa or any third party
• All transaction data is encrypted for storage within PayPal’s data centre

For more information about PayPal and online payments, please check out our PayPal F.A.Q. or visit www.paypal.com

Delivery Policy

Nature Sound Spa offers immediate product delivery through PayPal’s Express Checkout for Digital Goods. After ordering online, you will be given immediate access to the MP3 Nature Sound file that you have purchased and you will also receive an email confirmation from PayPal containing your order details. Once your order has been processed by PayPal, Nature Sound Spa will send you a confirmation email that contains a link to your purchased MP3 audio file. The link to the MP3 audio file is valid for 24 hours.

If you have any questions about the delivery of any order, please contact us

Refund & Returns Policy

Because our MP3 files are a digital product that can be easily copied, Nature Sound Spa does not offer refunds. We provide previews of all our materials before purchase.